Shipping Overview
At our store, we take pride in delivering premium accessories with care and efficiency. Every order is processed within 1-2 business days after payment confirmation, ensuring your carefully selected timepiece reaches you in pristine condition. Our fulfillment team meticulously inspects each item before dispatch, guaranteeing the highest standards of quality and packaging integrity.
Whether you've chosen a minimalist design or a statement piece, our logistics partners ensure secure handling throughout the journey. We prioritize sustainability in our packaging materials while maintaining robust protection for delicate components.
Shipping Timeframe
Processing typically completes within 48 hours, excluding weekends and holidays. Transit durations vary based on destination and carrier capacity:
- Domestic shipments: 3-7 business days after processing
- International destinations: 10-20 business days post-dispatch
Seasonal peaks may occasionally extend these estimates. For time-sensitive deliveries, we recommend placing orders well in advance.
Shipping Costs
We offer transparent pricing with tiered shipping options:
- Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
- Free Shipping (10-15 Business Days): Automatically applied to orders exceeding $60
These rates reflect our commitment to balancing affordability with reliable service. Note that expedited shipping may be available during checkout for select regions.
Shipping Regions
Our global network currently serves 50+ countries across North America, Europe, and Asia-Pacific. We cannot ship to embargoed nations or regions with trade restrictions. During checkout, our system automatically validates delivery eligibility based on your shipping address.
Some remote locations may incur additional surcharges due to carrier limitations. Should your area require special arrangements, please contact our support team before placing your order.
Order Tracking
Within 24 hours of dispatch, you'll receive a confirmation email containing:
- Unique tracking number
- Carrier contact information
- Estimated delivery window
Track your package directly through the carrier's website or via our order status portal. Most international shipments update tracking details within 3-5 business days after departure.
Delayed or Lost Shipments
While we strive for seamless deliveries, occasional delays may occur due to customs inspections or logistical disruptions. If your shipment exceeds the estimated timeframe:
- Verify tracking information for updates
- Contact the carrier directly with your tracking number
- For unresolved issues, email [email protected] with your order details
Our support team will investigate promptly and provide resolution options within 2 business days. Lost packages are covered by our shipping protection policy.
Customs & Import Duties
International customers are responsible for any applicable:
- Customs clearance fees
- Value-added taxes (VAT)
- Import duties
These charges vary by destination country and are determined by local authorities. We declare all packages at actual purchase value and cannot mark items as "gifts" to avoid fees. For accurate estimates, consult your national customs office before ordering.
Note: Delays may occur if customs requires additional documentation. Our logistics team will notify you promptly if any action is required from your side.
